This Privacy Policy (“Policy”) describes how CLOUDSELLER SALES LLC (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you access our website https://www.cloudsell.org or use our software, platforms, and services (collectively, the “Services”).
By accessing or using our Services, you consent to the practices described in this Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information you voluntarily provide, including:
-Name
-Company name
-Email address
-Phone number
-Billing address
When purchasing Services, payment information is processed securely by third-party payment processors (such as Stripe). We do not store credit card or banking information on our servers.
1.2 Service Data
When using our Services, you may upload or generate data such as:
-Contact information
-Business details
-Communications (SMS, email, automation content)
-Media files and system configurations
This data is stored and processed solely to provide and operate the Services.
1.3 Technical & Usage Information
We automatically collect certain information, including:
-IP address
-Browser type
-Device information
-Log files
-Cookies and similar tracking technologies
This information is used to operate, secure, and improve the Services.
1.4 Analytics & Advertising Information
We may use analytics and advertising tools (such as Google Analytics) to understand usage patterns, improve functionality, and enhance user experience.
You may opt out of certain personalized advertising through your browser or third-party settings.
2. How We Use Information
We use collected information to:
-Provide and operate the Services
-Process transactions
-Communicate with users
-Provide customer support
-Improve performance and security
-Comply with legal obligations
We do not sell, rent, or trade personal information.
3. SMS Messaging & Mobile Communications
By providing a mobile phone number and opting in, you consent to receive SMS or MMS messages from CLOUDSELLER SALES LLC, which may include service-related notifications, account updates, reminders, and informational messages.
-Legal or regulatory authorities when required by law
-Business successors in the event of a merger, acquisition, or sale of assets
All service providers are contractually obligated to protect your information.
5. Messaging & Communications Responsibilities
If you use SMS, email, or messaging features:
-Message and data rates may apply
-You are responsible for obtaining proper consent from recipients
-Third-party carriers and platforms operate independently of us
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no system can be guaranteed 100% secure.
7. Data Retention
We retain personal information only as long as necessary to:
-Provide the Services
-Comply with legal obligations
-Resolve disputes
Upon account termination, data may be deleted, subject to backup retention and legal requirements.
8. Your Privacy Rights
California Residents (CCPA)
California residents may request access to, deletion of, or information about personal data collected by contacting [email protected].
EU / UK Residents (GDPR)
If applicable, you may have rights to:
-Access
-Rectification
-Deletion
-Restriction
-Data portability
Requests must be submitted in writing.
9. Cookies & Tracking
We use cookies and similar technologies to operate and improve the Services. You may manage cookie preferences through your browser settings.
10. Third-Party Links
Our Services may link to third-party websites. We are not responsible for the privacy practices of those sites.
11. Children’s Privacy
Our Services are intended only for individuals 18 years of age or older. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect upon posting. Continued use of the Services constitutes acceptance of the updated Policy.