CLOUDSELLER SALES LLC — TERMS OF SERVICE

Last Updated: March 18, 2026

These Terms of Service (“Agreement”) govern the purchase, access, and use of services, software, subscriptions, and related products (collectively, the “Services”) provided by CLOUDSELLER SALES LLC (“Company,” “we,” “us,” or “our”) through https://www.cloudsell.org (the “Website”).

By purchasing, accessing, or using any of our Services, you (“Client,” “you,” or “your”) agree to be bound by this Agreement.

1. Scope of Services

CLOUDSELLER SALES LLC provides software-based tools and business services, which may include:

• CRM systems

• Automation tools and workflows

• Messaging services (SMS, MMS, email)

• Marketing and advertising support

• Website and digital asset development

• Integrations and system configurations

• Other related digital services

Services may be offered on a subscription, retainer, or service-based basis.

The specific scope, features, and deliverables may vary depending on the selected Services and may be updated or modified at the Company’s discretion.

2. No Guarantee of Results

While our Services are designed to support business growth and performance, CLOUDSELLER SALES LLC does not guarantee any specific results, including:

• Revenue increases

• Lead volume or quality

• Conversion rates

• Advertising performance

•Business growth or profitability

Results depend on factors outside our control, including market conditions, competition, budget, offer quality, and business operations.

The Client acknowledges that outcomes are also influenced by their own responsiveness, sales processes, and internal execution.

3. Advertising & Marketing Services

Certain Services may include advertising, marketing, or lead generation support through third-party platforms (including but not limited to Meta, Google, or similar services).

The Client acknowledges and agrees that:

• Advertising spend is separate from service fees and is paid directly to third-party platforms unless otherwise agreed in writing

• CLOUDSELLER SALES LLC does not guarantee leads, conversions, cost per lead, or return on investment

• Performance depends on external factors including competition, budget, offer quality, and platform behavior

• The Company is not responsible for ad account suspensions, disapprovals, or changes made by third-party platforms

Advertising services involve inherent variability and risk.

4. Refund Policy

Due to the nature of digital services, software access, and resource allocation, all sales are final unless otherwise stated.

Refunds are not provided for dissatisfaction with results, performance, or business outcomes.

4.1 Setup & Onboarding Fees

Certain Services require a setup or onboarding fee prior to commencement.

• These fees cover implementation, configuration, and resource allocation

• Fees are earned as work is performed

• No refunds apply once work has begun and access or deliverables have been provided

At the Company’s discretion, partial refunds may be issued for unused work not yet performed.

4.2 Refund Eligibility (Non-Setup Services)

Refunds may be considered only if:

• A verified technical failure directly caused by the Company prevented use of the Service

• The issue was reported promptly

• The Company was given a reasonable opportunity to resolve the issue

• The issue could not be resolved

Refunds will not be granted for:

• Lack of results or performance

• Advertising outcomes

• Lead quality concerns

• Client-side implementation issues

• Budget limitations

• Third-party platform issues

4.3 Promotions & Free Trials

Promotional pricing, free trials, or waived fees are non-refundable.

4.4 Refund Requests

Refund requests must be submitted to [email protected].
Approved refunds are processed within 5–10 business days.

5. Subscription Billing & Cancellation

• Services are billed in advance on a recurring basis unless otherwise stated

• Clients must cancel prior to the next billing cycle to avoid renewal

• Cancellation prevents future charges only

• Previously paid fees are non-refundable

Services may begin upon purchase or after onboarding completion, depending on the Service.

6. Messaging & Communication Services

By providing your contact information, you consent to receive communications from CLOUDSELLER SALES LLC, including SMS, MMS, email, and service-related notifications.

• Message frequency may vary

• Message and data rates may apply

• To opt out, reply STOP

• For help, reply HELP or contact us

Carriers are not liable for delayed or undelivered messages.

Messaging services are available only to individuals 18 years or older.

7. Third-Party Platforms & Fees

Our Services may rely on third-party platforms and providers.

The Client acknowledges that:

• Performance and availability may depend on third-party systems

• The Company is not responsible for outages, delays, or platform changes

• Additional costs (ad spend, messaging fees, platform fees) are the Client’s responsibility

8. Client Responsibilities & Compliance

Clients agree to:

• Provide accurate and truthful information

• Obtain proper consent for messaging and communications

• Comply with all applicable laws (including TCPA, CAN-SPAM, and platform policies)

The Company is not responsible for penalties or issues resulting from Client misuse or non-compliance.

9. Account Access & Ownership

Clients may be granted access to systems and platforms as part of the Services.

Unless otherwise stated:

• All systems, workflows, automations, and configurations remain the property of CLOUDSELLER SALES LLC

• Access is granted for use during the active service period only

• Access may be modified or revoked upon cancellation

Clients are responsible for maintaining account security.

10. Intellectual Property

All software, systems, templates, and materials provided remain the intellectual property of CLOUDSELLER SALES LLC.

Clients receive a limited, non-transferable license to use the Services during the active service period.

11. Limitation of Liability

To the fullest extent permitted by law, CLOUDSELLER SALES LLC is not liable for:

• Loss of revenue or profits

• Loss of customers or opportunities

• Advertising performance outcomes

• Business interruptions

Total liability shall not exceed the amount paid for the specific Service in question.

12. Termination of Services

We may suspend or terminate Services if:

• This Agreement is violated

• Services are misused

• Fraudulent or unlawful behavior is detected

Termination does not entitle the Client to a refund.

13. Governing Law

This Agreement is governed by the laws of the State of California.

Any disputes shall be resolved in California courts.

14. Modifications

We may update these Terms at any time. Continued use of Services constitutes acceptance of updated Terms.

15. Privacy Policy

Your use of the Services is also governed by our Privacy Policy:
👉 https://www.cloudsell.org/privacy

16. Contact Information

CLOUDSELLER SALES LLC
📞 1 (530) 558-1775
📧 [email protected]